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Frequently Asked Questions

Everything you need to know about our transfer service

How do I pay?

You can pay the transfer fee in cash (TL, EUR, USD, GBP) to the driver in the vehicle. Alternatively, you can pay via bank transfer 1 day before the transfer date. Please include your reservation code in the transfer description.

How will you meet me at the airport?

Our driver will wait at the airport exit with a welcome sign bearing your name. We track your flight in real time — if your flight is delayed, our driver will wait for you with no extra charge.

Can I cancel my reservation for free?

Yes, you can cancel free of charge up to 24 hours before the transfer date. Cancellations made less than 24 hours before will be charged the full amount.

Can you provide a child seat?

Yes, child seats for children aged 0-12 are provided free of charge. Simply note your child's age in the notes section during booking.

Is the price per person or per vehicle?

All our prices are per vehicle. No matter how many passengers travel within the selected vehicle's capacity, the price stays the same. No extra per-person charges.

What happens if my flight is delayed?

Our flight tracking system monitors your arrival time in real time. In case of delay, our driver adjusts to your new arrival time. No extra waiting fee is charged.

What vehicle types do you offer?

We offer Sedan (VIP) — 1-3 passengers, Mercedes Vito — 1-7 passengers, Mercedes Sprinter — 1-14 passengers. All vehicles are air-conditioned, insured, and regularly maintained.

Do you offer night transfers?

Yes, we operate 24/7. We provide transfer service at any hour including late-night flights. There is no surcharge for night transfers.

Can we make stops during the transfer?

Short stops along the route (supermarket, ATM, etc.) are possible. For longer detours or extra stops, please inform us in advance.

Is there a luggage limit?

Each vehicle type has a specific luggage capacity. If you need to carry large sports equipment (skis, golf bags, etc.), please mention it during booking.

Book Your Transfer Now

Safe, comfortable transfer service with fixed prices.

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